Privacy Policy

Welcome to Italian Flower, your trusted destination for beautiful blooms and floral arrangements. This Privacy Policy outlines how Italian Flower collects, uses, and protects your personal information when you visit our website www.italianflowerkw.com and engage with our services. We are committed to ensuring your privacy is respected and your data is handled with the utmost care. Please take a moment to review this policy to understand how we operate.

1. Information We Collect

We may collect various types of information to provide you with the best possible shopping experience and improve our services:

Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect your name, email address, phone number, billing and shipping addresses, and payment information.

Website Usage Data: We gather non-personal information such as your IP address, browser type, device type, pages visited, and referral source. This helps us improve our website's functionality and enhance your browsing experience.

Cookies: Our website uses cookies to enhance user experience. You can adjust your browser settings to manage cookies or opt-out.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders accurately and efficiently.
• Provide customer service, respond to inquiries, and address your concerns.
• Send order updates, delivery notifications, and marketing materials with your consent.
• Improve our website, products, and services based on your browsing and purchasing behavior.
• Detect and prevent fraudulent activities and unauthorized access.

3. Data Security

We prioritize the security of your personal information. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

We may share your information with:

• Third-party service providers who assist us in operating our website, processing payments, and delivering orders.
• Marketing partners to provide you with offers and promotions we believe you may be interested in, if you have given us consent to do so.
• Law enforcement agencies or regulatory authorities as required by law or to protect our rights and interests.

5. Your Choices

• You can update your personal information and communication preferences by accessing your account settings.
• You have the right to opt-out of marketing communications and can do so by following the instructions in our emails or contacting our customer service.
• You can choose to disable cookies in your browser settings, although this may affect your website experience.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their information, please contact us to have it removed.

8. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on our website, and the revised policy will apply to information collected after the effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our Data Protection Officer at ismail.florist6311@gmail.com

At Italian Flower, we value your trust and are dedicated to safeguarding your privacy. We appreciate your continued support and look forward to serving you with the freshest flowers and excellent customer service.

Sincerely,

Syed Ismail Founder, Italian Flower